KAPI Cars

Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using KAPI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. User Eligibility

To use KAPI as a guest (renter), you must be at least 21 years old and hold a valid driver's license. To list a vehicle as a host, you must be at least 18 years old and have legal authority to rent the vehicle.

3. Booking & Payments

All bookings on KAPI are instant — no waiting for host approval. Payments are processed securely through Stripe.

  • Service fee: A small service fee applies to bookings with external hosts. Platform-owned vehicles have no service fee.
  • Card on file: We securely store your payment method for potential damage claims, but no security deposit is charged upfront.
  • Sales tax applied where applicable

4. Cancellation Policy

We understand plans change. Our cancellation policy is designed to be fair to both guests and hosts.

  • More than 24 hours before trip: Full refund (free cancellation)
  • 1-hour grace period: If you cancel within 1 hour of booking, you receive a full refund regardless of when the trip starts
  • Less than 24 hours before trip:
    • Trips longer than 2 days: Refund minus 1 day's cost
    • Trips of 2 days or less: Refund minus half a day's cost

5. Vehicle Use

Guests agree to use vehicles responsibly and in accordance with all traffic laws. Prohibited uses include:

  • Driving under the influence of alcohol or drugs
  • Using the vehicle for commercial purposes without permission
  • Allowing unauthorized drivers to operate the vehicle
  • Taking the vehicle outside agreed-upon geographic areas

6. Insurance & Liability

KAPI requires all guests to have valid insurance coverage before renting.

For Guests (Rentals):

  • Guests must provide proof of insurance covering both collision and liability.
  • We accept collision coverage offered by credit cards.
  • We recommend checking with your personal auto insurance for additional rental coverage.
  • Guests are responsible for any damage to the vehicle, as well as any third-party liability (damage to other vehicles, property, or persons) during the rental period.

For Leases:

  • As a lessee, you can obtain your own insurance policy for the vehicle.
  • We can help you find and get insurance for your leased vehicle.
  • Proof of insurance must be provided before the lease begins.

For Hosts:

  • Hosts are responsible for maintaining valid insurance on their vehicles that covers rentals.

Coming soon: We're partnering with insurance providers to offer trip insurance directly through KAPI.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Changes to Terms

KAPI reserves the right to modify these terms at any time. We will notify users of significant changes via email or through the platform.

9. Contact

For questions about these Terms of Service, please contact us at legal@kapicars.com